Excellent service is what our company is all about. All work undertaken is to a high standard. We value you as a client and realise that your satisfaction is crucial to earning your future business and your referrals to friends and family. An important part of establishing long-term relationships with our customers begins with good communication, so please allow us to explain some special circumstances of doing business in this industry.
Plants are living and require maintenance and care to a varying degree. Once your landscape is installed you will have the responsibility for caring for your plants, treatment to timber decking, cleaning patio slabs and so on. Maintaining your new landscape is not difficult. When your project is completed, we will give you general advice and care guidelines. Simply refer to our tips and if you have any questions please call us.
If you wish to keep your landscape looking its best and do not have time or knowledge to devote to plant, lawn, hedge care, please consider, our professional landscape maintenance programs. Our programs are custom-designed to meet the needs and preferences of each client.
What is not included in our warranty
- Vandalism or acts of God including hail, ice storms, early and late season severe freezes, damaging winds, etc.
- Plants & Lawns not watered
- Plants that are damaged or die as a result of insect infestation or disease unless covered under the maintenance contract. (If insect infestation or disease is diagnosed, we can apply controls for a reasonable fee.
- Timber deck that is not treated.
Lighting and Water Features
All materials are warranted for one year. This excludes acts of God, improper use or neglect, and vandalism. Call us if you have questions about the care or maintenance of your lighting or pond equipment.